SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Willard and Ward Pro Painting, you may receive messages related to the following :

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: “Hello, this is a friendly reminder of your upcoming appointment with Evan Willard at 123 Main St on 3/2/25 at 1:30pm. You can reply STOP to opt out of SMS messaging from Willard and Ward Pro Painting at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. 

Example
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Willard and Ward Pro Painting in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text Call Us at 413-240-4545 
  • Message frequency may vary

 

Terms & Conditions

1. Introduction

Welcome to Willard and Ward Pro Painting! These Terms and Conditions (“Terms”) govern your use of our services, including but not limited to SMS/MMS messaging services. By using our services, you agree to these Terms in full. If you do not agree, please refrain from using our services.


2. Definitions

  • “Services”: Refers to SMS, MMS, and any other messaging or communication provided with Willard and Ward Pro Painting.
  • “User” or “You”: Refers to any individual or entity using our services.
  • “A2P”: Application-to-Person messaging, a regulated service for business communication.

3. Compliance with Laws

By using our services, you agree to comply with all applicable laws, regulations, and guidelines, including those related to A2P messaging, such as:

  • The Telephone Consumer Protection Act (TCPA)
  • Cellular Telecommunications Industry Association (CTIA) guidelines
  • Carrier-specific requirements

By opting into our SMS/MMS messaging service, you provide express consent to receive messages from Willard and Ward Pro Painting, including marketing, transactional, and informational messages. Consent is not a condition of purchase.


5. Opt-Out and Help Instructions

  • Opt-Out: You may opt out of receiving messages at any time by replying “STOP” to any message. Upon receiving your request, we will confirm your opt-out and cease further communication.
  • Help: If you need assistance, reply “HELP” to any message or contact our support team at 413-240-4545.

6. Message Frequency and Rates

  • Frequency: The number of messages you receive will depend on the nature of your engagement with Willard and Ward Pro Painting.
  • Rates: Standard messaging and data rates may apply, as determined by your carrier.

7. Privacy Policy

We respect your privacy. Your information will only be used in accordance with our Privacy Policy.


8. Prohibited Uses

You agree not to use our services for:

  • Sending unsolicited messages (spam)
  • Fraudulent, deceptive, or illegal activities
  • Violating any laws or regulations

9. Disclaimer of Warranties

Our services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the reliability, availability, or accuracy of the services.


10. Limitation of Liability

To the fullest extent permitted by law, Willard and Ward Pro Painting shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the services.


11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.


12. Contact Us

For questions or concerns about these Terms, please contact us at: Willard and Ward Pro Painting
Evan@WWProPainting.com
413-240-4545

 

Privacy Policy

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

    1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Willard and Ward Pro Painting’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

        1. modify or copy the materials;

        1. use the materials for any commercial use , or for any public presentation (business or non-business);

        1. attempt to decompile or rebuild any product or material contained on Willard and Ward Pro Painting’s site;

        1. remove any copyright or other restrictive documentations from the materials; or

        1. transfer the materials to someone else or even “mirror” the materials on other server.

    1. This permit might consequently be terminated if you disregard any of these confinements and may be ended by Willard and Ward Pro Painting whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

    1. The materials on Willard and Ward Pro Painting’s site are given “as is”. Willard and Ward Pro Painting makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Willard and Ward Pro Painting does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should Willard and Ward Pro Painting or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Willard and Ward Pro Painting’s Internet webpage, regardless of the possibility that Willard and Ward Pro Painting or a Willard and Ward Pro Painting approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on Willard and Ward Pro Painting’s site could incorporate typographical, or photographic mistakes. Willard and Ward Pro Painting does not warrant that any of the materials on its site are exact, finished, or current. Willard and Ward Pro Painting may roll out improvements to the materials contained on its site whenever without notification. Willard and Ward Pro Painting does not, then again, make any dedication to update the materials.

Willard and Ward Pro Painting has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Willard and Ward Pro Painting of the site. Utilization of any such connected site is at the user’s own risk.

7. Site Terms of Use Modifications

Willard and Ward Pro Painting may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identifying with Willard and Ward Pro Painting’s site should be administered by the laws of the country of Massachusetts, USA Willard and Ward Pro Painting State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

    • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

    • SMS opt-in and Phone Numbers for the purpose of SMS, will not be shared with third parties and affiliates for marketing purposes.

    • Phone numbers collected through our web forms will be used, only to communicate with our customers or prospects requesting our services.

    • We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.

    • We will just hold individual data the length of essential for the satisfaction of those reasons.

    • We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.

    • Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.

    • We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.

    • We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintain.

 

 

 

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