Terms & Conditions

1. Introduction

Welcome to Willard and Ward Pro Painting! These Terms and Conditions (“Terms”) govern your use of our services, including but not limited to SMS/MMS messaging services. By using our services, you agree to these Terms in full. If you do not agree, please refrain from using our services.


2. Definitions

  • “Services”: Refers to SMS, MMS, and any other messaging or communication provided with Willard and Ward Pro Painting.
  • “User” or “You”: Refers to any individual or entity using our services.
  • “A2P”: Application-to-Person messaging, a regulated service for business communication.

3. Compliance with Laws

By using our services, you agree to comply with all applicable laws, regulations, and guidelines, including those related to A2P messaging, such as:

  • The Telephone Consumer Protection Act (TCPA)
  • Cellular Telecommunications Industry Association (CTIA) guidelines
  • Carrier-specific requirements

By opting into our SMS/MMS messaging service, you provide express consent to receive messages from Willard and Ward Pro Painting, including marketing, transactional, and informational messages. Consent is not a condition of purchase.


5. Opt-Out and Help Instructions

  • Opt-Out: You may opt out of receiving messages at any time by replying “STOP” to any message. Upon receiving your request, we will confirm your opt-out and cease further communication.
  • Help: If you need assistance, reply “HELP” to any message or contact our support team at 413-240-4545.

6. Message Frequency and Rates

  • Frequency: The number of messages you receive will depend on the nature of your engagement with Willard and Ward Pro Painting.
  • Rates: Standard messaging and data rates may apply, as determined by your carrier.

7. Privacy Policy

We respect your privacy. Your information will only be used in accordance with our Privacy Policy.


8. Prohibited Uses

You agree not to use our services for:

  • Sending unsolicited messages (spam)
  • Fraudulent, deceptive, or illegal activities
  • Violating any laws or regulations

9. Disclaimer of Warranties

Our services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the reliability, availability, or accuracy of the services.


10. Limitation of Liability

To the fullest extent permitted by law, Willard and Ward Pro Painting shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the services.


11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.


12. Contact Us

For questions or concerns about these Terms, please contact us at: Willard and Ward Pro Painting
Evan@WWProPainting.com
413-240-4545